{"id":16568,"date":"2020-01-15T20:23:35","date_gmt":"2020-01-16T03:23:35","guid":{"rendered":"http:\/\/reviewermag.com\/press\/?p=16568"},"modified":"2020-01-17T03:52:03","modified_gmt":"2020-01-17T10:52:03","slug":"using-non-local-talent","status":"publish","type":"post","link":"http:\/\/reviewermag.com\/press\/2020\/01\/15\/using-non-local-talent\/","title":{"rendered":"Using non-local talent"},"content":{"rendered":"

<\/p>\n

Hiring Overseas Call Centers is Cheap as well as Scammy<\/h1>\n

<\/strong><\/p>\n

I had to call the L.A.Times call center in the Phillipines to cancel my digital subscription. 2020 started out with more bills than expected and the extra $16 per month I was paying the L.A. Times isn’t worth the lack of use being given the daily paper delivered to my handset’s doorstep since I’m a constant free news consumer via Facebook and my Google app’s feed. Alright. Then, less than 24 hours later, I see ANOTHER $16 debit on my digital bank statement. The charge was shown as pending so I called 213-283-2274 which as the number listed on last month’s debit from December 16 — there was no service number on the pending transaction — and told the female service rep, “Lola”, that I called yesterday to cancel and “John” assured me (after reading through an annoying script of questions designed to data mine and dissuade subscribers from cancelling by offering them a cheaper temporary rate) there would be no more monthly charges. Pretty sneaky of the mighty LA. Times to try and jack one more monthly debut from my account, I told Lola. I asked her if this was normal practice: when a customer calls to cancel their L.A. Times subscription will it typically sneak in one more month’s billing less than 24 hours later? The subscription fee wasn’t due until the middle of the month. She dryly apologised again and again and avoided answering directly, finally telling me no. I asked, “Okay why was I chosen for this scam then? What makes me so special?” She couldn’t tell me and her Phillipino accent got thicker. Lola continued to apologise mechanically and said the money would be credited back “in 3 to 5 business days.” We’ll see. If the LA Times cares so much about the community they supposedly serve they’d hire locally and maybe a customer wouldn’t have to speak Tagalog to ensure proper service. #latimes #subscription #cancellation #phillipinessweatshop #refund @ L.A. Times<\/p>\n

\"\"<\/a>
LA Times digital subscriptions<\/figcaption><\/figure>\n
\"LA<\/a>
LA Times digital subscriptions<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"

Hiring Overseas Call Centers is Cheap as well as Scammy I had to call the L.A.Times call center in the Phillipines to cancel my digital subscription. 2020 started out with more bills than expected and the extra $16 per month I was paying the L.A. Times isn’t worth the lack of use being given the daily paper delivered to my […]<\/p>\n","protected":false},"author":453,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[1],"tags":[1698,1699],"class_list":["post-16568","post","type-post","status-publish","format-standard","hentry","category-archive","tag-la-times-digital-subscription-call-center","tag-manilla-phillipines"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack-related-posts":[{"id":9625,"url":"http:\/\/reviewermag.com\/press\/2013\/09\/10\/ad-digital-gym-media-arts-center-in-north-park\/","url_meta":{"origin":16568,"position":0},"title":"[ad] Digital Gym – Media Arts Center – in North Park","author":"Reviewer Rob","date":"September 10, 2013","format":false,"excerpt":"The North Park Media Arts Center is open to all!* YEAR-ROUND FOREIGN & INDEPENDENT FILMS IN OUR NEW CINEMA IN NORTH PARK * The festival is over but you still want\/need to watch more independent films? 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I called, thinking that this was about a tagger that had been in the neighborhood a couple\u2026","rel":"","context":"In "archive"","block_context":{"text":"archive","link":"http:\/\/reviewermag.com\/press\/category\/archive\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":57,"url":"http:\/\/reviewermag.com\/press\/2006\/05\/25\/i-can-lick-any-sonofabitch-in-the-house-cancels-west-coast-dates\/","url_meta":{"origin":16568,"position":2},"title":"I Can Lick Any Sonofabitch In The House cancels west coast dates","author":"admin","date":"May 25, 2006","format":false,"excerpt":"I CAN LICK ANY SONOFABITCH IN THE HO-- USE CAN'T BEAT THE PUMP The price of gas and low pay make bands bite the bullet. ----------- This just in from their PR firm: DUE TO RISING GAS COSTS, I CAN LICK ANY SONOFABITCH IN THE HO-- USE FORCED TO CANCEL\u2026","rel":"","context":"In "archive"","block_context":{"text":"archive","link":"http:\/\/reviewermag.com\/press\/category\/archive\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2689,"url":"http:\/\/reviewermag.com\/press\/2010\/08\/12\/our-banks-are-evil-latest-villian-wells-fargo\/","url_meta":{"origin":16568,"position":3},"title":"Our Banks Are Evil – latest dirtbag: WELLS FARGO","author":"admin","date":"August 12, 2010","format":false,"excerpt":"\"Wells Fargo used profiteering tactics \" Practically speaking, that meant Wells would deduct the biggest checks, debits and e-bill payments first, regardless of the order in which the customer made them. The practice would often cause accounts to have insufficient funds and trigger overdraft fees for multiple transactions.OrlandoSentinel.com Judge says\u2026","rel":"","context":"In "reflected news"","block_context":{"text":"reflected news","link":"http:\/\/reviewermag.com\/press\/category\/reflected-news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1102,"url":"http:\/\/reviewermag.com\/press\/2009\/07\/22\/going-totally-cyber-with-google-voice\/","url_meta":{"origin":16568,"position":4},"title":"Going totally cyber with Google Voice","author":"admin","date":"July 22, 2009","format":false,"excerpt":"Web-based Communications... another Twitter success story ...By Reviewer Rob Hey, check this out. You can call Reviewer Magazine on our new Google Voice number now. Google Voice, you might already know, is this free voicemail service Google has that sends calls to any number you want, cellphone or landline, and\u2026","rel":"","context":"In "technology"","block_context":{"text":"technology","link":"http:\/\/reviewermag.com\/press\/category\/technology\/"},"img":{"alt_text":"","src":"http:\/\/rt.trafficfacts.com\/ns.php?k=15128gc0e252de4358e43957ea101670842873716edb66h7","width":350,"height":200},"classes":[]},{"id":7737,"url":"http:\/\/reviewermag.com\/press\/2012\/12\/24\/hes-suspected-of-abusing-his-elves\/","url_meta":{"origin":16568,"position":5},"title":"He’s suspected of abusing his elves","author":"Reviewer Rob","date":"December 24, 2012","format":false,"excerpt":"\"Why WeTrack Santa\"TweetA Quaint TraditionFrom noradsanta.org: For more than 50 years, NORAD and its predecessor, the Continental Air Defense Command (CONAD) have tracked Santa's flight. 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